With a solid foundation to meet customer needs at home, ViewQwest embarked on an expansion plan to expand its presence in the region – first in Malaysia in 2016, followed by the Philippines in 2019 and Hong Kong last year.
As the only fully licensed Singaporean telecoms provider operating in both Singapore and Malaysia, ViewQwest can provide a distinct advantage to companies operating cross-border between the two countries. In addition, with comprehensive technical, commercial and customer operations in Malaysia, the company is able to serve the needs of different customer segments including households, small and medium-sized enterprises and multinational corporations (MNCs).
In Hong Kong and the Philippines, the company strategically focused on the needs of large domestic companies and multinationals.
“Because Hong Kong is a hub for many regional and pan-Asian companies, we are helping customers there transform their geographically distributed network and security operations into a unified architecture to simplify operations and reduce costs. In the archipelagic country of the Philippines, companies have widely distributed branches. That’s why we designed our managed security offerings to help organizations build an effective cybersecurity infrastructure that is commercially viable,” said Ms. Francisco-Gamban.
To support its growing customer base in the region, ViewQwest has intensified its strategic partnerships in Southeast Asia. Recent collaborations include: Working with Hong Kong telecom technology provider HKBN Enterprise Solutions to increase his regional skills, as well with FPT Telecom International – one of the largest IT companies in Vietnam – to strengthen its presence in the Asia-Pacific region.
The benefits of ViewQwest’s regional expansion also extend to its Singapore customers, said Ms. Francisco-Gamban. “By leveraging our expanded reach and presence abroad, we are able to create compelling and competitive offers that include the latest, state-of-the-art WiFi routers for customers here.”
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