Home » Credit unions across Canada hit by cybersecurity incident, but no evidence compromised: tech company

Credit unions across Canada hit by cybersecurity incident, but no evidence compromised: tech company

by Tess Hutchinson

An unknown number of credit unions in Manitoba and across Canada were affected by a targeted cybersecurity incident last week, and a company that provides digital technology services to credit unions says it has a plan in place. crisis intervention.

Celero Solutions, a Calgary-based company, says it was notified of “unauthorized access to company systems” on June 8.

“We immediately summoned our incident response team and took a number of security measures,” the company said in a statement Monday to CBC News, attributed to Celero Communications.

“We have been assured that our network and systems are secure.”

The company’s website says its services are used by more than 115 credit unions and financial institutions across Canada. Celero did not say how many of those customers were affected by the cybersecurity incident.

In an email to CBC on Friday, Celero said at the time there was “no evidence of compromise of member data or unauthorized access to member-facing systems.”

“Some members’ ability to access online services may be affected due to the individual actions of credit unions in the ongoing investigation and response to the incident,” the company said.

‘The incident was brought under control’: Manitoba Credit Union

Sunrise Credit Union, which has 19 branches in southwestern Manitoba, says it suffered a cyber incident on June 8.

He did not provide details about the incident, but it was “contained and the systems are secure,” Sunrise President and CEO Tim Klassen said Tuesday.

“We initiated standard incident response processes, rapidly closing access, introducing enhanced security measures and bringing in outside experts to support an investigation,” Klassen said.

“In-branch services were limited,” but members still had access to online banking and mobile apps, as well as ATM and point-of-sale services, he said.

There is no evidence of member data being compromised at this time, Klassen said.

Credit Union Central of Manitoba, the province’s trade association for credit unions, did not provide information on the number of credit unions affected. He referred CBC to Celero for information.

“Credit unions are highly regulated and secure financial institutions that take cybersecurity seriously,” said Amie Warkentin, director of strategic communications for Credit Union Central of Manitoba.

“The integrity of member data is a top priority for credit unions at all times. Credit unions take steps on an ongoing basis to ensure the safety and security of their systems,” she said in an email Tuesday to CBC.

Based in Calgary, with offices in Winnipeg, Celero’s website says the company offers “a comprehensive security solution that enables financial institutions to prepare for, defend against, and respond to cyberattacks.”

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