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Rogers outage: Sites urge Canadians to print tickets

by Edwin Robertson

TORONTO-

Canadian spectators are urged to save or print their tickets, as a widespread network outage at Rogers Communications Inc. has blocked mobile internet access for many.

Scotiabank Arena in Toronto has suggested that people attending tonight’s Roger Waters show save their mobile tickets to their Apple Wallet or Google Pay, depending on which model of phone they have.

A few blocks away, Massey Hall encouraged people to print out their tickets for comedian Hannah Gadsby’s Friday night show.

So has Budweiser Stage, also in Toronto, where country music star Keith Urban is set to perform.

The cashless venue also urged people to bring a credit card to pay for food and drink as the outage affected debit transactions administered by Interac.

Rogers posted a notice on its website Friday saying the outage affected both its wireless and home service customers and also affected phone and chat support.

The company offered no explanation for the outage, its expected duration and the number of customers affected, but promised that technical teams were “working hard to restore services as quickly as possible”.


This report from The Canadian Press was first published on July 8, 2022.

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