Conversational AI software helps companies increase automated resolutions for customers
TORONTO, January 17, 2023 /PRNewswire/ — Ada, the customer service automation company, today announced its availability on AWS Marketplace. Now, AWS customers around the world can purchase Ada’s platform through AWS Marketplace and seamlessly deploy AI-powered customer service across all of their digital properties.
Ada helps businesses automatically resolve more customer support interactions with less effort in any language or channel. Last month, the company announced it was deepening its use of the big language models behind ChatGPT and other generative AI technologies to automate billions of customer interactions.
The company was also recognized in the Deloitte Canada Technology Fast 50™ 2022 awards program for its rapid revenue growth, entrepreneurial spirit and bold innovation, while LinkedIn’s 5th Annual Top Startups list included Ada as one of the top 15 Canadian companies. current challenges and continues to innovate and attract attention.
With its availability on AWS Marketplace, Ada is making its transformative customer service automation platform and deep expertise in conversational AI accessible to even more customer service managers and teams around the world.
“We strive to ensure our customers and partners have easy access to deploy Ada,” said Daniel Code McNeil, Chief Revenue Officer at Ada. “The availability of our solution on AWS Marketplace means more companies can deliver a VIP customer support experience to everyone they interact with, regardless of where they live or what language they speak.
Key features of Ada’s platform include:
- No-code build tools that allow CX teams to launch a chatbot in 30 days without a technical lift
- Out-of-the-box integrations with third-party systems that allow brands to easily connect with any customer support software, including Salesforce, Zendesk, and Oracle
- Automated workflows that can be deployed to any customer interaction channel in over 100 languages
To learn more about Ada’s AWS Marketplace listing, visit AWS Marketplace.
About Ada
Ada is the global leader in customer service automation. Designed for support teams, Ada’s AI-powered customer service automation platform helps businesses effortlessly resolve customer inquiries in any language or channel. Since 2016, Ada has powered over 4 billion automated customer interactions for brands including Meta, Verizon, AirAsia, Yeti and Square. Born in Toronto, Ada serves businesses and their customers worldwide. For more information, visit www.ada.cx.
SOURCEAda Support Inc
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