THE São Lucas Hospital at PUCRS (HSL-PUCRS) has undergone significant changes in recent years. The major repositioning project of the hospital, which began in 2020, has brought improvements in various areas. To the Health Sector portal, the general manager Léandro Firm To explain: “Two years ago, we began the process of repositioning the institution, the main common thread of which is efficient and sustainable management. We are continually building our structure, with processes and people focused on a modern, reliable model that adds value to everyone involved in this complex health ecosystem. “
The executive is the fourth person to be interviewed in the special series with CEOs of healthcare in Rio Grande do Sul (more about the series at the end of the article).
In the interview, Firme details the achievements in 2021 and presents, firsthand, the projects planned for 2022. It also discusses the trends that will shape health and society, the lessons that the pandemic leaves to management and explains what obstacles must be faced. health organizations and governments. In the end, Firme evokes the need to re-establish bonds of trust between healthcare players.
Discover the full interview:
2021: Achievements of 2repositioning phase
“2021 has been an intense and memorable year for us at the São Lucas Hospital of PUCRS. We started the year with our entire team dedicated to the actions of the institution’s repositioning project, which began in 2020, and which entered its second phase this year. This period was marked by the launch of HSL-ON and HSL-Care, with integrated actions dedicated to the patient at the center. We invest in technology, we implement the automatic online appointment booking and examinations and telemedicine (work reproduced in an article and awarded at the National Congress of Private Hospitals – CONAHP 2021), guaranteeing access to thousands of people. We took advantage of the opportunities and strengthened the new and current partnerships that were already consolidated, and we also opened new spaces in the institution, such as Espaço La Valla, a place of relaxation and connection with nature for the necessary care. to our professionals. We develop services such as Post-Covid outpatient clinic It’s the + Cardio – a complete model of assistance at the service of the heart. We have been recognized among the top 100 hospitals in the country as shown in the ranking Best hospitals in the world 2021, promoted by Newsweek and Statista magazine. In addition, we are the first hospital in Brazil to offer patients the technique Check the lung, an artificial intelligence system that analyzes data already collected by tomography and early detects the possibility of lung cancer.
“Evil alcohol lover. Twitter junkie. Future teen idol. Reader. Food aficionado. Introvert. Coffee evangelist. Typical bacon enthusiast.”