According to the company, a global cyber attack impacted the information of some Sun Life members

Sun Life, one of Canada’s leading insurance providers, says the personal information of some of its members was compromised after one of its providers was hit by a global cyberattack in June.

Although Sun Life does not use MOVEit, the file transfer software that was the target of the attack, one of its vendors, Pension Benefit Information (PBI), said that during the incident, an unauthorized third party accessed some members’ personal information.

Sun Life states that it shares certain information with PBI to assist in business operations, such as the timely payment of life insurance and related benefits.

In addition, PBI uses MOVEit to transfer files internally and between parties.

Hackers were able to access information such as name, social security number, insurance and account number and/or date of birth of some members and account holders.‎.‎

However, no financial information, such as account values ​​or medical claims, was disclosed. according to a statement from Sun Life.

The company assured its members that it takes information security “very seriously” and is conducting an investigation using PBI.

How do I know if I was affected?

So far, there has been no evidence of identity theft or fraud related to the incident.

In response to the information breach, Sun Life says they are “working with PBI to confirm the member information at stake” and will notify members accordingly.

They will also offer credit monitoring and identity protection services.

Sun Life adds that members are encouraged to personally monitor their accounts and credit history for “signs of unauthorized activity” and to change their account passwords – even if they were not disclosed in the breach.

The company also encourages customers to request credit card blocks or fraud alerts from credit reporting agencies such as Equifax, Experian, and TransUnion for additional protection against personal information misuse.